Job Description

The beautiful lakefront  Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Job Description

As a Waterpark Manager, you will:  

• Be responsible leadership of staff members, including recruiting, hiring, training, and maintaining appropriate staffing levels for the department.
• Conduct classes, training and in service training for Aquatics staff.
• Develop, implement, and monitor programming and schedules for waterpark operation.
• Clearly describe and assign responsibility and authority for the operation of the department.
• Ensure all lifeguard certifications are current and all lifeguards remain in compliance with all American Red Cross certification requirements.
• Direct the implementation of department policies and procedures.
• Conduct in-depth analysis, planning, and implementation of utilization data and other inputs.
• Develop detailed, realistic, and comprehensive plans that support organizational objectives.
• Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management.
• Attend weekly staff meetings with department heads, supervisors & managers.
• Perform monthly staff meetings with department and prepare reports.
• Prepare supervisory reports for accidents and remain updated on emergency/safety procedures.
• Maintain records of Waterpark inventory and prepare them in accordance with CFI and Westgate accounting departments.
• Responsible for canceling or shutting down Waterpark when weather or other conditions pose a safety hazard to participants.
• Perform other tasks as assigned by the Director of Waterpark & Activities.

This individual must possess and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.

Qualifications

• Bachelor's degree from four-year college or university; or two to three years of related experience working and/or training in an Aquatics department or program of a large resort with at least two of these years in a supervisory capacity; or equivalent combination of education and experience.
• First aid and CPR Lifeguard certification
• Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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