Job Description

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IT Product Owner

Thank you for exploring a career with NCH Corporation, an international company where we work in small teams that have a direct impact on success. As an IT Product Owner, you'll be a ccountable for collaboratively creating the product vision and alignment with strategic priorities with business stakeholders and IT leadership. You will own and maintain the product backlog and is accountable for its contents and prioritizing based on business value and required technical or architectural needs. You will set expectations with stakeholders for delivery of new capabilities or features by creating a product roadmap.

Represents the “voice of the customer” to the delivery team. Accountable for clear, actionable user stories and comprehensive acceptance criteria. Communicates daily with the agile delivery team clarifying requirements and alignment with product strategy. Helps to remove impediments to delivery success. Join our Enterprise Applications Team as an IT Product Owner, where our future begins with you!

A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about NCH so you can get to know us better.

NCH Corporation is a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. We have more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes our corporate headquarters as well as subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.

• About NCH and our history
• Our products and solutions
• NCH brands and divisions  

Culture and benefits

We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business!

• Employee-centric environment (regular corporate activities, personal relationships, small teams)
• Family-first attitude (paid parental leave, work-life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open-door policy)
• Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on-site fitness facility and cafeteria, planned activities)
• Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401K match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short-term disability)

If this sounds like a fit for you so far, keep reading.

Responsibilities:

• Establish and sustain strong on-going relationships with IT and business partners; Collaborate with IT partner organizations, vendors, and business stakeholders to establish product vision/roadmaps and deliver solutions that provide business value and meet business needs.
• Creates and maintains the prioritized product backlog for all products assigned. Collects requirements and translates them into epics, features, and user stories. Defines comprehensive acceptance criteria. Establishes backlog priority based on business value and delivery team input.
• Communicates daily with the delivery team to clarify requirements and answer questions. Participates in all SCRUM ceremonies. Prepares for and leads the backlog refinement sessions. Accepts or rejects user stories based on demonstration of acceptance criteria.
• Coordinates across the global business teams and facilitates User Acceptance testing. Coordinates with delivery team to implement accepted features in regular releases to the business maximizing business value and solution quality.
• Product evangelist, communicating solution value to the organization and conducting demos of the solutions to showcase product features, organizational value, business benefits.
• Contributes to organizational budget management and solution delivery planning and execution.
• Responsible for product solutions and delivery against defined roadmaps. Will provide input to strategic decisions that affect the functional area of responsibility. Will be expected to give input into developing the budget based on solution roadmaps. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

Required Qualifications & Experience:

• Has a B.S. or M.S in Engineering, Information Technology, Computer Science, or Management Information Systems and has worked in a lead business analyst or application development leadership role on cross-functional software development projects for at least 5 years. Has comprehensive knowledge of agile delivery frameworks and is a certified product owner with practical delivery experience is a plus. 
• Competencies will include experience across all facets of the application development lifecycle, with critical ability to translate vague requirements into proper detailed level user stories and acceptance criteria. Candidate should be consultative and expert at problem solving.
• Previous experience as a product owner or as a lead BA in an agile delivery environment and delivering large enterprise systems successfully. Candidate should be a self-starter with the ability to influence others.

Skills:

• Excellent communication skills, both written and verbal 
• Strong knowledge of SQL and experience with Microsoft SQL Server is preferred
• Desire to work in a team-based environment
• Detail oriented, results-driven, must be able to produce in a deadline-driven environment
• Strong understanding of Object-Oriented Programming and Software Design Principles

Sound like a fit for you?

If yes, jump aboard, and apply today.

For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about NCH and our culture by checking out our LinkedIn or Facebook pages.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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