Do you love being in the middle of all the action? Are you organized and enjoy coordinating multiple tasks at once? Then we have a golden opportunity for you! We are a business seeking a Dispatcher to join our thriving company.
Who we are:
Cooper’s Plumbing & Air is a great place to work! We look for individuals who approach their work with a sense of pride and professionalism. In addition, we strive to hire people who enjoy providing friendly, professional service, and who believe in doing the right thing for our customers – every time. We are currently looking for a Dispatcher to join our team serving Southwest Georgia, Tallahassee, and surrounding areas.
We are looking for an organized, efficient Dispatcher with an eye for detail and a high level of accuracy. The successful Dispatcher is professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills.
What We Offer:
• Competitive salary - $20 + per hour
• Great Pay!
• Competitive Pay & Benefits
• Hourly + plus incentives
• Medical, Dental & Vision
• 401k
• Paid Time Off & Paid Holidays
Requirements:
• Task-oriented with the ability to multitask in a busy environment
• High level of accuracy and efficiency
• Exceptional verbal and written communication skills
• Goal-driven to meet daily performance commitments
• Willingness to constantly learn and grow
• Proficient in Microsoft Office
• Plumbing knowledge is a plus, but not required.
Responsibilities:
• Dispatch technicians to service and maintenance calls
• Utilize a courteous and pleasant demeanor to ensure the customer is satisfied and that all needed information is received during the call
• Manage the dispatch board to keep field personnel on the move and generate revenue
• Help the field team by taking detailed notes for service calls and entering them into our system
• Get to know your technicians’, likes and dislikes, closing ratios, licenses, communication skills, and more to help them be successful
• Answer customer questions
• Impact the company's bottom line by problem-solving and turning frustrated clients into repeat customer
We are an equal-opportunity employer
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