Job Description

Job Title: Remote HR Employee Benefits Representative

Job Description:

We are looking for a work from home HR Employee   Benefits Representative to assist employees and clients in understanding and managing their benefits packages. In this fully remote role , you will provide guidance on health, retirement, and other employee benefits, ensuring a smooth and positive experience. If you have a background in human resources, benefits administration, or customer service , this is a great opportunity to work from home while supporting employees with their benefit needs.

Key Responsibilities:

• Assist employees and clients with benefits enrollment, eligibility, and claims resolution .
• Provide detailed explanations of health, dental, vision, retirement, and leave benefits .
• Respond to inquiries via phone, email, and chat , ensuring accurate and timely assistance.
• Maintain and update records in HRIS and benefits administration systems .
• Collaborate with HR, payroll, and insurance providers to ensure seamless benefits administration.
• Stay updated on compliance regulations (ACA, FMLA, COBRA, HIPAA) and company policies.

Required Qualifications:

• High school diploma or equivalent; associates or bachelors degree preferred.
• 1+ years of experience in benefits administration, HR, or customer service .
• Strong communication and problem-solving skills with a client-focused approach.
• Ability to work independently in a remote environment while handling confidential information.
• Experience with HRIS, benefits portals, or customer support tools is a plus.

Preferred Qualifications:

• Knowledge of employee benefits programs and regulations .
• HR or benefits-related certification (e.g., CEBS, PHR, SHRM-CP ) is a plus.
• Bilingual abilities are a plus.

Compensation & Benefits:

• Salary: $85,000 - $105,000 per year (based on experience).
• Benefits: Health, dental, vision, 401(k), and paid time off.
• Work-Life Balance: 100% remote position with flexible hours.
• Career Growth: Training, leadership development, and professional certifications.

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