Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities:

• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention

Qualifications:

• Showcase exceptional organizational, communication, and problem-solving skills
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• A proven record of experience managing a team, preferably in a hospitality role, is required
• You must have 3 or more years of experience working in the hospitality field

About Company: stayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising. Learn more at

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